Fast Connection, Easy Sharing.
Our remote desktop application enables swift connections and streamlined screen sharing, aiding your support team in issue resolution. Designed for businesses prioritizing efficient customer support.
Start free 30 days trial!Remote Desktop Application
Our service includes two distinct apps: one for clients and another for support teams. Clients can easily share their screen for fast help, enabling a seamless remote connection. Support team members gain a clear view of the client's screen through this remote connection. They can review past help sessions, see which colleagues have also assisted, and track the time spent on each issue. By offering separate apps, we ensure that both clients and support teams have the necessary tools to solve problems quickly and effectively, leveraging the power of remote connections.
Your support team side
To enable screen-based support solutions through our platform, support team members are encouraged to sign up, followed by downloading and setting up our intuitive software on their devices. This process is quick and straightforward, allowing for immediate engagement in interactive assistance with end-users.
Your customer side
To obtain screen-based remote support through our platform, users seeking assistance only need to download and initiate our application on their computer. The streamlined design allows use without the necessity for full installation, ensuring a quick and simple setup.
Who is Our Ideal Customer?
Our remote desktop solution is tailor-made for desktop application developers, businesses requiring a robust customer support system, and freelancers managing remote clients through desktop sharing sessions.
If you're part of a team or a solo freelancer providing real-time customer support, our software is designed for you. Our unique feature allows access to previous sessions on the same PC, enabling you to understand the issue context quickly through desktop sharing and save valuable time by not starting from scratch.
In addition to facilitating efficient problem-solving via desktop sharing, our remote desktop software provides insightful metrics for assessing performance. Whether you're a team manager looking to evaluate your customer support team's effectiveness or a freelancer keen on self-improvement, our software's reporting feature offers a clear overview of your efforts and areas to focus on.
So, if you're a desktop application developer, a business in need of an advanced customer support tool, or a freelancer aiming for better collaboration, improved customer service, and insightful performance metrics through desktop sharing, our remote desktop software is the tool you need.
Features
- Administrator: This group would have full access and control over the system, including the ability to add, modify or delete users.
- Power User: This group would have access to advanced features and functionalities, such as generating reports, managing data exports, or customizing settings.
- Regular User: This group would have standard access to the system, including basic functionality such as viewing data, inputting data, and managing their own account settings.
- English
- French
- German
- Hungarian
- Italian
- Romanian
- Spanish
Safety
- Our remote desktop application employs the latest security technology protocols to encrypt all data and protect against unauthorized access, ensuring compatibility with the operating system it runs on. This guarantees that all communication between users is secure and confidential, effectively preventing sensitive data from being exposed to third parties.
- For increased security, a unique and randomly generated password is used every time a connection is established. This extra layer of security helps to protect against unauthorized access, and ensures that only authorized users are able to connect to the remote desktop sharing session.
- We take our customers' security very seriously, and as such, we never store sensitive data about their computers. All data is transferred in an encrypted format over our secure system, providing an extra layer of protection against potential security breaches.
Still Have Questions?
We understand that every organization has unique needs and circumstances. If you still have questions or if there's anything you're unsure about, we're here to help.