This chart provides a real-time overview of our system's performance over the past 100 days. Green columns indicate smooth operation, while red columns represent any downtime. Hover over the columns for outage details.
Uptime: 99.95%
| 2024-04-18 | 2024-07-27 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Start Date | End Date | Problem | Shutdown Time (minutes) |
|---|---|---|---|
| 2024-07-15 22:03 | 2024-07-15 23:13 | We experienced a temporary issue with our SQL database, causing both the website and the application to be unavailable. | 70 |
The calculation method for uptime is as follows: any outage of a system component is considered as downtime. Therefore, even if the screen sharing functionality works flawlessly but the website and its accessible features become unavailable, it will be considered as downtime. We do not separate services into individual groups; we consider the entire system as a whole.
Remote Desktop Application - Remote Access and Support Software - SupportHopper™
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