How can I remotely access my desktop screen via the internet?

While our software excels in providing remote support, it's not tailored for personal use like accessing your own desktop at home or in a small office. For personal remote desktop access, you don't need to invest in additional software. A secure and effective way to do this is by using a VPN server solution – like OpenVPN or a Synology NAS VPN server – combined with Windows Remote Desktop Protocol (RDP). Here's a general guide to get started:

  1. Dynamic DNS Service (e.g., DynDNS): If you don't have a fixed public IP address, consider setting up a Dynamic DNS service to track your network's changing IP.
  2. VPN Server Setup: Install a VPN server of your choice. This could be OpenVPN or another reliable VPN solution that fits your setup, such as a VPN service provided by a Synology NAS.
  3. Configuring VPN Ports on Your Router: Make sure your router is set up to permit VPN traffic. This usually involves enabling certain ports that your VPN service utilizes.
  4. Enable Remote Desktop on Windows PC: Activate the Remote Desktop feature in your Windows settings to allow remote access.
  5. Security Measures: Ensure your VPN and RDP configurations are secure. Use strong, unique passwords and regularly update your software to protect against unauthorized access.
By following these steps, you can set up a secure system for remotely accessing your desktop screen over the internet, without the need for specialized remote desktop software.