System requirements

SupportHopper requires Windows 10 or higher, a stable internet connection, a modern web browser, standard hardware, and a minimum 1024x768 screen resolution.

  • Operating system: Our application is designed to run on Windows 10 or higher.
  • Internet connection: A stable internet connection is required to use the application.
  • Browser: The SupportHopper screen sharing application has a number of administrative and reporting features that are accessible via a web-based interface. To access these features, you will need a modern web browser such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. We recommend that you keep your browser up-to-date to ensure the best possible experience while using our application.
  • Hardware requirements: The application does not have specific hardware requirements beyond what is needed to run the operating system and web browser smoothly.
  • Screen resolution: For optimal viewing experience, we recommend a minimum screen resolution of 1024x768.